The Mortgage Factory: 2 Queens Square, Poulton-Le-Fylde, FY6 7BN
The Mortgage Factory is an Appointed Representative of Mortgage Advice Bureau, who are authorised and regulated in the UK by the Financial Conduct Authority
Our number one priority is to provide customers with the highest level of service. However, we know that sometimes things don’t go as planned. Customer feedback helps us understand where things have gone wrong and gives us the opportunity to put them right! It also helps us to understand where we need to improve our products and services.
If you have a complaint about your adviser; mortgage advice you have received from your adviser, please contact us:
Financial Ombudsman Service (FOS)
Further information on the services provided by the FOS can be found on their website financial-ombudsman.org.uk, or alternatively: